Your satisfaction with our product is guaranteed. If for any reason you are not satisfied with your purchase, just return it within 7 days of receipt of shipment. This is providing that the item is returned unused as new in its original packaging in a re-saleable condition and excludes any postal costs incurred. 

We reserve the right to reject any items that do not meet these criteria. A full refund will be applied to your original purchase credit card for the price of the item(s) returned that meet these conditions. Please note that we only accept returns if the goods are returned to us in satisfactory condition, we have the right to reject any defective items.

If you receive a defective or damaged product, please contact us to arrange an exchange or refund.  We aim to replace any defective items with replacements, or if this is not possible, we shall refund you immediately.  Replacement items will only be sent after we have received the defective items back from you in their original packaging.

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.